Privacy policy

Privacy policy

This privacy policy clarifies the nature, scope and purpose of the collection and use of data of visitors and users (hereinafter collectively referred to as “users”) by Hafo GmbH, (hereinafter “provider”) as the data controller under data protection law.

If you have any questions about data protection, please contact us by email at office@hafo.co.at.

Table of contents
1. Objective and responsible body
2. basic information on data processing
3. processing of personal data
4. collection of access data
5. cookies & reach measurement
6. Google Analytics
7. integration of third-party services and content
8. User rights and deletion
9. changes to the privacy policy

1. OBJECTIVE AND CONTROLLER
This privacy policy clarifies the nature, scope and purpose of the processing (including collection, processing and use as well as obtaining consent) of personal data within our online offer and the associated websites, functions and content (hereinafter collectively referred to as “online offer” or “website”). The privacy policy applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offering is executed.

The provider of the online offering and the controller under data protection law is Hafo GmbH, Waidhofen an der Ybbs (hereinafter referred to as “provider”, “we” or “us”). For contact details, please refer to our legal notice

The term “user” includes all customers and visitors to our online offering. The terms used, such as “user”, are to be understood as gender-neutral.

2. BASIC INFORMATION ON DATA PROCESSING
We only process users' personal data in compliance with the relevant data protection regulations in accordance with the principles of data minimization and data avoidance. This means that user data is only processed if we have legal permission to do so, in particular if the data is required to provide our contractual services and online services or is required by law or if consent has been given.

We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.

If content, tools or other means from other providers (hereinafter jointly referred to as “third-party providers”) are used within the scope of this privacy policy and their registered office is abroad, it can be assumed that data will be transferred to the countries in which the third-party providers are based. The transfer of data to third countries takes place either on the basis of legal permission, user consent or special contractual clauses that guarantee the legally required security of the data.

3. PROCESSING OF PERSONAL DATA
In addition to the uses expressly stated in this privacy policy, personal data is processed for the following purposes on the basis of legal permissions or user consent:
- The provision, execution, maintenance, optimization and security of our services, services and user services;
- Ensuring effective customer service and technical support.

We only transfer user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if this is necessary to fulfill our contractual obligations to users (e.g. providing addresses to suppliers).

When contacting us (via contact form or email), the user's details are stored for the purpose of processing the inquiry and in the event that follow-up questions arise.
Personal data will be deleted if it has fulfilled its intended purpose and there are no retention obligations to the contrary.

4. COLLECTION OF ACCESS DATA
We collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

We use the log data without allocation to the person of the user or other profiling in accordance with the statutory provisions only for statistical evaluations for the purpose of the operation, security and optimization of our online offer. However, we reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence.

5. COOKIES & REACH MEASUREMENT
Cookies are pieces of information that are transferred from our web server or third-party web servers to the user's web browser and stored there for later retrieval. Users are informed about the use of cookies in the context of pseudonymous reach measurement as part of this privacy policy.

It is also possible to view this online offer without cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

It is possible to manage many online advertising cookies from companies via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.

6. GOOGLE ANALYTICS
We use Google Analytics, a web analytics service provided by Google Inc (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.

This privacy policy clarifies the nature, scope and purpose of the processing (including collection, processing and use as well as obtaining consent) of personal data within our online offer and the associated websites, functions and content (hereinafter collectively referred to as “online offer” or “website”).The privacy policy applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offering is executed.

The provider of the online offering and the controller under data protection law is Hafo GmbH, Waidhofen an der Ybbs (hereinafter referred to as “provider”, “we” or “us”).For contact details, please refer to our legal notice The term “user” includes all customers and visitors to our online offering.

You can find more information on the use of data for advertising purposes by Google, setting and objection options on the Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners' websites or apps”), http://www.google.com/policies/technologies/ads (“Data use for advertising purposes”), http://www.google.de/settings/ads (“Manage information that Google uses to show you advertising”) and http://www.google.com/ads/preferences (“Determine which advertising Google shows you”).

7. INTEGRATION OF THIRD-PARTY SERVICES AND CONTENT
It may happen that content or services from third-party providers, such as city maps or fonts from other websites, are integrated into our online offering. The integration of content from third-party providers always requires that the third-party providers are aware of the user's IP address, as they would not be able to send the content to the user's browser without the IP address. The IP address is therefore required to display this content. Furthermore, the providers of third-party content can set their own cookies and process the user's data for their own purposes. User profiles can be created from the processed data. We will use this content as sparingly as possible and in a data-avoiding manner and select reliable third-party providers with regard to data security.

The following presentation provides an overview of third-party providers and their content, together with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, options for objection (so-called opt-out):

- External fonts from Google, Inc, https://www.google.com/fonts (“Google Fonts”). The integration of Google Fonts takes place via a server call at Google (usually in the USA). Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

- Maps of the “Google Maps” service of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

- Videos from the “YouTube” platform of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

8. USERS' RIGHTS AND DELETION OF DATA
Users have the right, upon request and free of charge, to receive information about the personal data that we have stored about them.
In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data as well as the right to lodge a complaint with the competent supervisory authority in the event of the assumption of unlawful data processing.

The data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

9. CHANGES TO THE PRIVACY POLICY
We reserve the right to amend the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to declarations on data processing. If user consent is required or components of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Users are requested to inform themselves regularly about the content of the privacy policy.

Hotjar privacy policy
We use Hotjar from Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on this website to statistically analyze visitor data. Hotjar is a service that analyzes the behavior and feedback of users on websites through a combination of analysis and feedback tools. Hotjar-based websites have integrated a tracking code on their websites, which is transmitted to our servers located in Ireland (EU). This tracking code contacts Hotjar's servers and sends a script to the computer or device you use to access the Hotjar-based website. The script collects certain data relating to the user's interaction with the website in question. This data is then sent to Hotjar's servers for processing.

You can find more details on the privacy policy and what data is collected by Hotjar and how at https://www.hotjar.com/legal/policies/privacy.

Deactivation of Hotjar
If you do not want Hotjar to collect your data, you can deactivate the Hotjar Opt Out aktivieren. There you have the option of deactivating or reactivating the collection of data by Hotjar by simply clicking on the red deactivate Hotjar button. Please note: Deleting cookies, using the incognito/private mode of your browser or using a different browser will result in data being collected again.