General terms and conditions - HAFO GmbH
- Scope of application
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a legal partnership that, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.
- Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with HAFO GmbH (Lederergasse 4, 3340 Waidhofen an der Ybbs, Austria, firstname.lastname@example.org, phone: 0650 62 96 900, fax: 02742 222 3333 752)
By placing the products in the online shop, we make a non-binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
- Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the contract text and send you the order data and our terms and conditions by email. For security reasons, the contract text is no longer accessible on the Internet.
- delivery terms
In addition to the specified product prices, shipping costs are added. You can find out more about the shipping costs from the offers.
We only deliver by shipping. Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.
The following payment methods are generally available in our shop:
Payment in advance
If you choose the payment method prepayment, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
Cash on pickup
You pay the invoice amount in cash upon collection.
- Retention of title
The goods remain our property until full payment.
- Transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to file a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
- Warranties and guarantees
The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in the event of willful or grossly negligent breach of duty
- in the case of a guarantee promise, if agreed, or
- as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which can typically be expected.
In addition, claims for damages are excluded.
- Dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here. hier finden.
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
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